Question 1

Holly and Gary are HR Professionals in their organization and they're working to develop the strategic plan for their organization. Holly and Gary are using SWOT analysis to help understand the needs of human, financial, technological, capital, and other aspects of their organization. What is SWOT?

Options :

A :

SWOT is an analysis to define the schedule, weaknesses, opportunities, and timetable of a project endeavor.

B :

SWOT is an analysis to define the strengths, weaknesses, opportunities, and threats an organization may face.

C : SWOT is an analysis to define the strengths, weaknesses, openness, and timeliness of an organization.

D :

SWOT is an analysis to define the seriousness, weaknesses, openness, and timetable of organization development.

Answer: B

Question 2

Which of the following BEST identifies the stages in the strategic planning process ?

Options :

A : Mission & Vision -> Determine Strategic Issues by performing a Gap Analysis, SWOT Analysis, & Benchmarking -> Strategy Formulation -> Strategy Implementation -> Evaluation & Control

B : Strategy Development -> Strategy Formulation -> Strategy Implementation -> Strategy Evaluation

C : Mission & Objectives -> Strategy Formulation -> Environmental scanning -> Strategy Implementation -> Evaluation & Control

D : Mission & Objectives -> Determine Action Plans -> Strategy Implementation -> Evaluation & Control

Answer: A

Question 3

The Operations department focuses on providing goods and services to the customer in an efficient, effetive, timely manner. Which of the following is NOT a responsibility of Operations?

Options :

A : Cost

B : Productivity

C : Quality

D : Distribution channel

Answer: D

Question 4

Which of the following factors dose ONT affect the trainability of individuals?

Options :

A : Perception of environment

B : Time

C : Ability

D : Motivation

Answer: B

Question 5

Which of the following is NOT a factor that helps to ensure that the tactical HR staffing plan is linked to strategic HR planning?"

Options :

A : Should get buy-in from a large audience when developing global customer retention plans

B : Perform a gap analysis between the current workforce and the workforce needed to achieve organizational objectives.

C : HR staffing plan clearly aligns with organizational goals

D : Assumptions of the HR staffing plan is explicit and fact-based when communicating the plan across the various global locations

Answer: A

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