Question 1

Universal Containers (UC) has acquired another company that uses Sales Cloud and is migrating its legacy data, email alerts, and approval processes. Which steps should the consultant perform to maintain data integrity?

Options :

A :

Use the Sales Cloud clone feature to migrate email alerts and approval processes into UC-s Sales Cloud org.

B :

Merge data from the existing Sales Cloud org into UC-s Sales Cloud org, migrate email alerts, approval processes, and then users.

C :

Insert users and migrate email alerts and approval processes into UC-s Sales Cloud org.

Answer: A

Question 2

Good Kicks has the goal of generating high-quality leads by implementing Sales Cloud.

Which metrics should the consultant analyze to determine the success of this goal?

Options :

A : Total number of Leads created by a Sales Rep

B : Lead to Opportunity Conversion Rate

C : Lead to Quote Conversion Rate

D : Total number of Leads by source

Answer: B

Question 3

Sometimes, Universal Containers sales reps need to create contacts without accounts based on business processes. What should the consultant take into consideration?

Options :

A : Contacts are private and shared through sharing rules.

B : Contacts are private and shared through the role hierarchy.

C : Contacts are private and only the owner and admin can view them.

Answer: C

Question 4

Cloud Kicks has just deployed all of its configurations. The admin wants to build a new process using objects that were deployed. Which best practice should a consultant recommend to the admin?

Options :

A :

Build in a Partial Copy sandbox and test changes in the staging environment.

B :

Build in a test release environment end test changes In a Partial Copy sandbox.

C :

Build in a Developer sandbox and test changes in a test release environment.

Answer: A

Question 5

Universal Containers is working to expand its residential business in the U.S. Sales reps are being asked to canvas neighborhoods m their areas, leveraging new door-to-door campaign material to secure new customers. Internal studies have shown the most valuable residential customers typically have a household income range between $50,000 and $70,000.

Which solution should the consultant recommend to help sales reps determine the best neighborhoods to canvas?

Options :

A : Salesforce Maps using the Demographic Context data source to display income ranges for regions within their territories

B : API integration with Salesforce Maps to plot existing customers on territory maps

C : A Salesforce Maps component plotting non-customers in residential neighborhoods

D : Salesforce Maps with ESR1 integration to display high density neighborhoods

Answer: A

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