Question 1

Cloud Kicks' (CK) VP of technology wants to start using Sales Cloud for all of the sales team’s automation. CK migrated 70 million records from a legacy database to the data warehouse that will be synced with Sales Cloud. CK wants to search and cross-reference records with the original source database. What should a consultant recommend to meet this requirement?

Options :

A :

Use the standard External ID field and map this to the source record ID value.

B :

Use a custom field named External ID and map this to the Sales Cloud record value.

C :

Use a custom External ID field and map this to the source record ID value.

Answer: C

Question 2

The VP of sales at Cloud Kicks wants the sales team to use the Salesforce mobile app to complete their tasks. The sales team needs to createand edit leads, contacts, and opportunities with ease. Which feature should the consultant recommend the sales team use?

Options :

A :

Smart Actions

B :

Lightning Mobile Component

C :

Einstein Activity Capture

Answer: A

Question 3

Universal Containers is analyzing data to identify gaps, and wants to know which Accounts with ...opportunities are missing Contacts.

Which feature should a consultant recommend to build this report?

Options :

A :

Reporting snapshot

B :

Roll-up summary flied

C :

Cross filter

Answer: C

Question 4

Cloud Kicks’ (CK) marketing department is migrating from its email campaign and management system to

Salesforce. The marketing admin wants to ensure that CK’s email templates are retained.

Which two solutions should a consultant recommend for a successful migration?

Choose 2 answers

Options :

A :

Import email templates with the Data Loader.

B : Manually recreate the email and mail merge templates in Salesforce.27.

C : Create an Email template change set or use the Lightning Platform.

D : Enable Email Import and use the Import Wizard

Answer: A,B

Question 5

Sales reps at Universal Containers want to know when a customer or prospect contact opens an email the reps sent so they can follow up with the contact shortly afterward. Which tool should a consultant recommend to meet the requirement?

Options :

A : Salesforce Inbox

B : Enhanced Email

C : Einstein Activity Capture

Answer: A

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