Question 1

Universal Containers is growing its international business. Domestic sales reps believe that the standard price book has too many records reflecting different currencies and country-specific product variations. What should the consultant recommend to improve usability for sales reps?

Options :

A : Update the product naming conventions to Include the currency In the product name.

B : Use separate product catalogs for domestic and international customers.

C : Use custom price books for domestic and International customers.

Answer: C

Question 2

Cloud Kicks is in the process of implementing Sales Cloud for its sales teams. Senior management has concerns about adoption. What should a consultant recommend to encourage adoption?

Options :

A : Establish goals and key metrics.

B : Re-define the sales process.

C : Run training in a sandbox environment.

Answer: A

Question 3

During a discovery session at Cloud Kicks, a major topic is highlighted that is outside the current statement of work (SOW). The addition to the project scope is necessary but will be difficult to implement. How should the consultant proceed?

Options :

A : Create a change request for the new items.

B : Revise the timeline to accommodate the new Items.

C : Conduct another discovery session to define the new items.

Answer: A

Question 4

Cloud Kicks (CK) has a custom object, Project__c, that has a lookup relationship to the Opportunity object. The CK project manager has requested a report that includes both Project__c and Opportunity data.What should the consultant use to include data from both the Project__c and Opportunity objects in one report?

Options :

A : Matrix reports

B : Junction reports

C : Cross-object filters

D : Custom report types

Answer: D

Question 5

Sales leadership at Universal Containers is concerned that sales reps are negotiating deals with contacts without the authority to make a decision, resulting in lost deals. What should the consultant recommend to resolve the issue?

Options :

A : Allow sales reps to mark the contact on each opportunity as “Primary” to indicate the decision maker.

B : Require sales reps to add the stakeholder as the decision maker on each opportunity before the rep can progress the stage.

C : Enable Opportunity Teams so sales reps can track the decision maker for each opportunity.

Answer: B

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