Question 1

Paul leads an accounting team and is implementing a new expense reporting system.

He wants to update employees on the status of the systems rollout to different offices. He also

wants to post links to help articles and online trainings that the team can use as resources. However,

he wants to maintain control over the flow of information for these updates and would like to

minimize off-topic discussion.

Which of the following would help him achieve his goal?

Options :

A : Create a new public workspace called "Expenses" with access granted to all employees.

B : Create a private channel called #expense-system-updates with all employees added.

C : Create a new invite-only workspace called "Expenses."

D : Create a public announce-only channel for the expense system.

Answer: B

Question 2

Lindy leads an internal communications team.

Her team wants to use public channels to gain more transparency in their internal communication.

Employees currently tend to default to private channels/direct messages out of habit. Lindy needs to

show employees the benefits of public channels.

Which initiative should Lindy proceed with to drive behavioral change?

Options :

A :

Temporarily disallow the creation of private channels through the admin settings, and share an announcement in Slack stating why and describing the benefits of Slacks search capabilities.

B : Work closely with the executive team, and have them mandate public channel usage.

C : Encourage executives to model this behavior and communicate in public channels themselves.

D :

Solicit the help of Slack admins and champions to plan a Slack Day focused on the benefits of public channels and how they unlock the power of Slacks search capabilities.

Answer: B

Question 3

In which scenario would the Clips feature be the most useful to support asynchronous work? (Select the best answer.)

Options :

A : A service representative is troubleshooting a time-sensitive issue in channel with their tier support team

B :

project manager is showing their work to the rest of their project team and asking for feedback before the end of the week.

C : A manager schedules time to thoroughly review a product release with their team.

D : A manager is actively brainstorming with the leadership team on new department initiatives.

Answer: B

Question 4

Your organization is in the process of choosing an identity provider (IdP) that best suits your security and compliance needs. You're also preparing to launch Slack Enterprise Grid, and would like users to be able start working in it as soon as possible. What Is the best way to create new users so they can start working on your Enterprise Grid?

Options :

A :

Add all new users to your Enterprise Grid as guests, so their sign-in process is not disrupted after you choose an IdP and configure SSO.

B :

Use Slack-s built in authentication, which will prompt members to sign in using their email address and Slack password

C : Downgrade your Slack plan to Business+ and turn off SSO.

D :

Choose and configure your IdP before configuring single sign on (SSO), since end users can't sign in to Enterprise Grid without SSO.

Answer: D

Question 5

You provide channel strategy recommendations to your organization and want to ensure the right level of information visibility. In which situation would a private channel best suit the needs of the teams involved?

Options :

A :

A team of human resources members and hiring team members need to have an ongoing discussion regarding an open role, including discussion of rote requirements, compensation, and candidate information.

B :

A team within your organization has announced that theyre kicking off a new project and will need a channel to collaborate.

C :

A cross functional team would like to explore new ideas for providing customer value on a new product line.

D :

Your organization is globally distributed and would Iike to create a channel specific to events occurring at your organizations headquarters location.

Answer: A

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