Question 1

In order to comply with Regulatory Requirements, Universal Containers must store sensitive

customer information on-premise. Universal Containers would like this on-premise information to be

accessible from Salesforce. What technology can Universal Containers use to achieve this?

Options :

A : Implement a third-party tokenization service.

B : Implement an on-premise database.

C : Implement a third-party proxy server.

D : Implement the Salesforce Shield toolkit.

Answer: C

Question 2

Universal containers (UC) service reps are assigned to a profile which has ''View All'' in Case object.. To make sure service reps have access to all relevant information to attend to customer requests, which Architect consider? Choose 2 answers

Options :

A : Service reps will be able to access to Contact records if they are Controlled by Parent.

B : Service reps will be able to access to Contact records due to Implicit Sharing.

C : Service reps will NOT able to access to Contact records because Account OWD is private

D : Service reps will NOT able to access to Contact records if they are controlled by Parent.

Answer: A

Question 3

Universal Container has a set of Account management users that should only see accounts once the

account becomes a customer. The type field on the Account identifies whether the account is a

prospect, customer, partner, or other. Which two methods could an Architect use to enable this

sharing requirement, assuming a private sharing model for accounts? Choose two:

Options :

A : Create a public list view, where accounts of type customer are included and share the list view with account management public group

B : Institute a business process that calls for the account manager to be added to the account team once the account becomes a customer

C : Create an account sharing rule that shares all accounts owned by sales to be shared with account management roles and subordinates

D : Create a criteria-based sharing rule that shares the account to the account management group when the type is customer

Answer: B,D

Question 4

Sales manager want their team members to help each other close Opportunities. The Opportunity

and .. private. To grant Opportunity access to sales reps on the same team, ownership-based sharing

rules ..

What is the side effect of this approach?

Options :

A : Sales Reps on the same team will have Edit access to the Accounts for Opportunity owned by their.

B : Sales reps on the same will have Read access to the Accounts for Opportunities owned by their.

C : All sales reps will have Read access to all Accounts.

D : All sales reps will have Read access to Accounts for all Opportunities.

Answer: C

Question 5

Universal Containers (UC) has 200 distributors that use Partner Community licenses.

Partners cannot see each other's data, but UC is also trying to give more visibility to data for

certain individuals at a distributor.

HOW can an Architect give users in the partner user role access to all Case and Container

records owned by any user, regardless of role, at the same distributor?

Options :

A : Create an ownership-based sharing rule.

B : Create sharing sets.

C : Create a Permission Set granting "View All" permission to Case and Container records.

D : Give super user permission to the individual partner users.

Answer: A

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