Question 1

Sales manager at universal containers (UC) have requested viewing customer invoices in

Salesforce. Invoice data is mastered in the ERP system. The architect at UC decided to

surface the customer invoices in salesforce using external objects and did the following:

-Configured an external object called Invoice.

-Created a lookup relationship between account and the invoice.

How can the architect grant the sales managers access to the customer invoices data?

Options :

A : By creating sharing rules to share the invoices records with users in sales mangers roles.

B : By creating manual sharing to share invoices with relevant sales managers.

C : By creating controlling the invoices object permission on the sales manager’s profile.

D : By creating a sharing set to share invoices with users in sales manager role.

Answer: C

Question 2

Universal Containers (UC) sales managers are complaining that they cannot access their teams’ Shipment records (a custom object). Initially, the admin suggested that this is happening due to a misconfigured Role Hierarchy (Shipment organization-wide default is Private). After investigation, they determined the RoleHierarchy for these users is correct. What is the reason why UC sales managers are unable to see shipment records?

Options :

A : The Role Hierarchy implicit sharing was incorrectly disabled by the admin.

B : The Ownership-based sharing rule for Shipment was incorrectly disabled by the admin.

C :

The Grant Access Using Hierarchies option on Shipment Sharing Settings was incorrectly disabled by the admin.

Answer: C

Question 3

The System Administrator at Universal Containers has created two list views called ListV1 and ListV2.

One group of users should only see ListV1 and the second group of users should only see ListV2. Two

public groups were created to restrict visibility to the respective list views. However, users in both

groups are able to see both list views. What system permission in their profile enabled the users to

see all list views?

Options :

A : Manage Custom List Views

B : Manage Private List Views

C : Manage Public List Views

D : Manage Custom Permissions

Answer: C

Question 4

Universal Containers is a fast-growing company that sells containers globally. It has thousands of

dealerships throughout the world where local dealers service Containers sold locally. They recently

opened two dealerships in California: NorthCal and SoCal. Universal Containers implemented a new

partner community to enable their dealers. Each dealership has a dealer Manager who has all service

agents report into them. Assuming a private sharing model, what is the best option to enable dealer

managers to have visibility to customer cases within their dealership and not across all dealerships?

Options :

A : Create sharing groups that share all cases to all agents under the Dealer manager

B : Create a batch job that creates sharing rules as needed, based on the cases created.

C : Build a trigger that create manual sharing of cases as needed whenever a new case is created.

D : No changes are needed to the sharing and visibility model to implement this requirement.

Answer: D

Question 5

Universal Containers uses the Case object to track service tickets. They have implemented Case

teams to allow multiple support representatives to manage the Cases. Which two "Filter by owner"

options would the user see while creating a list view on the Case object? Choose 2 answers

Options :

A : Public Groups

B : Roles

C : Queue

D : My Case Teams

Answer: C,D

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