Question 1

The sales managers at Universal Containers requested their teams to define each user's role on their accounts in order to provide an easy way to establish accountability and collaboration. Sales managers also requested that sales associatesshould only get the following permissions: 1. Read access to the accounts. 2. Read access to cases related to the accounts. 3. No access to deals related to the accounts. The sales associates may be granted access to opportunities when needed. Assuming the overall sharing model of the organization is Private and no sharing rules are configured on the Account object, how should an architect achieve these requirements?

Options :

A : Use Account teams to define access to accounts as well as opportunities and cases related to accounts.

B : Use Account teams and Case teams. No configuration required for the Opportunity object.

C :

Use Account teams and sharing rules to share cases with sales associates. No change required to the Opportunity object.

Answer: A

Question 2

Universal Containers uses Person Accounts to represent retail customers and Business Accounts to represent commercial customers. The retail sales team should not have access to commercial customers but should have access to ALL retailcustomers. With the organization-wide default on Account set to Private, how should the architect meet these requirements?

Options :

A :

Create 2 criteria-based sharing rule giving the Retail Sales role access to Accounts of type PersonAccount.

B :

Create an owner-based sharing rule on AccountContactRelation to grant access to all account contact roles records owned by retail sales reps.

C : Update the Retail Sales profile to grant access to Person Account record type.

Answer: A

Question 3

A Sales Rep at Universal Containers wants to create a dashboard to see how his sales numbers

compare with his peers. Assuming a Private model, which two permissions would the Sales Rep need

to meet this requirement?

Options :

A : Manage Custom Report Types

B : Customize Application

C : Manage Dashboards

D : View All Data

Answer: C,D

Question 4

What is the best practice for testing sharing and visibility changes?

Options :

A : Use Administrative and User reports to view the Active Users.

B : Use the Login As feature for a sample user in each role and profile.

C : Use Field Audit Trail to audit the field meta-data and visibility.

D : Use the Sharing button to test Profile and Permission set changes.

Answer: B

Question 5

Universal Containers (UC) has implemented Service Cloud. There is a flag field on the case object that

marks a case as (Sensitive). UC requested that this flag can be viewed by all users who have access to

the case but only be edited by the assigned case assessor. The case assessor is a lookup field on the

case object. How can an architect achieve this requirement?

Options :

A : Permission Set.

B : Object Permissions.

C : Custom Lightning Component.

D : Field-level security

Answer: C

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