Question 1

In the PDD, what should a complete Out of Scope section contain?

Options :

A : List of out of scope process steps

B : List out of scope process steps, reason and impact on the To Be process

C : List of out of scope process steps and inputs

D : List of out of scope inputs & outputs

Answer: B

Question 2

Which type of automation is most commonly used in Customer Service or Customer Support processes?

Options :

A : Desktop automation

B : Ul automation

C : Unattended automation

D : Attended automation

Answer: D

Question 3

What is the main goal of conducting a feasibility study during the business analysis phase for RPA?

Options :

A : To understand the current state of the business process

B : To identify potential cost savings and revenue opportunities

C : To design the automation solution

D : To evaluate the technical feasibility of the automation solution

Answer: D

Question 4

What should be done first when creating test case scenarios using the Test Cases template?

Options :

A : Identify the steps and expected results for each scenario

B : Create a new test case document

C : Define the scope of the testing process

D : Develop a clear and concise test plan

Answer: A

Question 5

Can an attended user run multiple processes in parallel in Assistant?

Options :

A : Yes, but only multiple background processes

B : Yes, multiple foreground and background processes

C : Yes, but only one foreground process and multiple background processes

D : No, only one process can run in Assistant at a time

Answer: C

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