Question 1

A multinational company wants to improve its feedback processes to boost employee performance and engagement. How should the HR department approach this task to ensure feedback is constructive and actionable?

Options :

A : Collect feedback through digital platforms only.

B : Train managers on how to deliver constructive feedback.

C : Implement an annual feedback cycle.

D : Schedule feedback sessions only during annual reviews.

Answer: B

Question 2

Why is clear communication crucial when extending an employment offer?

Options :

A : To expedite the hiring process

B : To avoid misunderstandings and disputes

C : To compete with other job offers

D : To enhance the company’s image

Answer: B

Question 3

A multinational firm is aiming to enhance its use of exit interviews. How should the HR department approach this task to gather meaningful feedback and improve employee retention?

Options :

A : Conduct interviews solely with voluntary participants.

B : Ignore feedback that does not align with management-s views.

C : Analyze trends and identify common themes from the feedback.

D : Use only numerical ratings to evaluate responses.

Answer: C

Question 4

Which of the following best describes a key responsibility of an HR professional when supporting employee health programs in an international company?

Options :

A : Assess the needs of employees and tailor programs accordingly.

B : Provide employees with a list of approved health providers.

C : Outsource health programs to a specialized third party.

D : Implement global health policies with standardized programs.

Answer: A

Question 5

Which of the following are areas of focus for organization trying to help employees achieve work-life balance? (Select TWO options.)

Options :

A : Flex-time

B : Compressed schedule

C : Training schedule

D : Internal transfers

E : Use of temporary employees

Answer: A,B

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