Question 1

What is a shared leave program?

Options :

A : A contribution of money to a nonprofit entity where a company employee volunteers

B : A donation of vacation time to others facing emergency situations

C : An arrangement to ensure adequate coverage of service during employees' vacations

D : An executive loan to worthy organizations for a period of time.

Answer: B

Question 2

What does a performance standard specify?

Options :

A : The experience required to achieve the goal or objective

B : The reward that can be earned

C : The time required for satisfactory performance

D : The expected outcome.

Answer: D

Question 3

At a company communications event, several employees were awarded certificates for their roles in improving customer service. Later, their manager noticed some of the certificates in the trash bin. Which essential element for success did the manager miss?

Options :

A : Link rewards to the performance evaluation

B : Employ meaningful rewards

C : Reward group or team accomplishments

D : Make sure that measurement is accurate.

Answer: B

Question 4

If the beginning wage needed to recruit quality candidates for a given job is higher than that of incumbents who have been with a company for some time, what type of pay adjustment should be used to correct this discrepancy?

Options :

A : Cost-of-living

B : Tenure

C : Automatic

D : Market

Answer: D

Question 5

When an employee is sacrificing his or her personal life to manage job responsibilities, what is the first area of work-life that should be examined?

Options :

A : Financial support

B : Community involvement

C : Workplace flexibility

D : Use of paid time off

Answer: C

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